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DS TRAINING COURSE BOOKING & CANCELLATION POLICY
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At DS we understand that occasionally things come up beyond your control. We will endeavour to re-arrange a booking to a different time and date where possible, but do need to bring to your attention the DS Booking & Cancellation policy which is as follows:
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When booking your training course{s}, please note that you will be invoiced straight away & prompt payment is required, which will guarantee your booking{s}.
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If you need to cancel the course for any reason, please let us know as soon as possible. Use the online cancellation form
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| • | We reserve the right to apply the following cancellation charges:
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| • | More than 30 days* notice of cancellation: NIL
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| • | Between 17-30 days* notice of cancellation: 50% of course fee payable
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| • | Less than 17 days* notice: 100% of course fee payable
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* "days" are defined as term-time days only, but do include weekends and bank holidays that fall within term-time
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